Dialogs make a user stop and think by presenting them with a critical action or piece of information required to continue.
Dialogs make a user stop and think by presenting them with a critical action or piece of information required to continue.
Use dialogs to:
Do:
Dismissible dialogs allow a user to close the dialog with no action taken via a close button in the top right corner or clicking outside the dialog container. Non-dismissible dialogs do not have a close button and a user must select a call to action button in order to proceed.
Do not use:
All components are responsive and designed to comply with WCAG 2.2 AA accessibility standards. Full compliance depends on using and configuring the components correctly.
When using the Dialog component in your project, focus on creating a smooth, accessible experience by implementing it thoughtfully within your design flow. As the Dialog will automatically handle focus management, ensure any actions leading to the Dialog's opening are intuitive and necessary for your users. Use clear and concise text for any buttons or links within the Dialog to guide users seamlessly through the interaction.
If the Dialog contains forms or complex choices, provide logical steps that align with the user journey, making it easy to understand and complete actions. Ensure the Dialog's purpose and content are directly relevant to the task at hand, allowing users to engage with the Dialog naturally and exit smoothly.
This approach will create a cohesive, accessible experience that feels effortless to navigate.
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A service is any activity that helps someone complete a task. With that in mind, all public servants – whether they work in digital, communications, policy or operations – are involved in designing services.
Services are groups of transactions, activities or information that work together. They might take place online or offline.
Government services often require people to go through the service in the way that government designs it, and often this design is not simple or easy to follow.
A service may need smaller products to meet user needs. If these products are delivered by different parts of government that are working in different ways it can make it harder for the user to do what they need to do.
This is why we need to design together to deliver the whole experience.
Proceeding with the service design process will help your team build services that solve a real customer need, based on evidence.
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